Privacy Policy
Artificious Labs
www.artificiouslabs.com
create@artificiouslabs.com
Playas del Coco, Carrillo, Sardinal, Guanacaste, 50503, Costa Rica
Last Updated: February 21, 2026
1. Introduction
Welcome to Artificious Labs. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have over it.
By using our website or any of our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our site.
2. Who We Are
Artificious Labs is a digital services company based in Playas del Coco, Costa Rica, providing AI Agents, Voice AI, workflow automation, website development, SaaS development, web app development, content creation, digital marketing, and social media management to clients worldwide.
For any privacy-related questions, contact us at: create@artificiouslabs.com
3. What Information We Collect
We collect the following types of information:
a. Information You Give Us Directly - When you fill out our contact form, you may provide your first name, last name, email address, phone number, company name, and the nature of your inquiry. We only collect what you choose to give us.
b. AI Chat Conversation Data - If you interact with our AI chat assistant on the website, the content of that conversation may be collected and stored. This helps us improve our service and respond to your needs. Do not share sensitive personal or financial information through the chat.
c. Cookies and Analytics Data - We use cookies and similar tracking technologies to understand how visitors use our website. This may include your IP address, browser type, pages visited, time spent on the site, and referring URLs. This data is collected through third party tools including but not limited to Google Analytics and may include advertising tools such as Facebook Pixel.
You can control cookies through your browser settings at any time.
4. How We Use Your Information
We use the information we collect to respond to your inquiries and deliver our services, improve and optimize our website and user experience, analyze how our site is being used, send you relevant communications if you have opted in, comply with legal obligations, and prevent fraud or misuse of our services.
We do not sell your personal information. Ever.
5. Third Party Tools and Services
We use the following categories of third party services that may receive or process your data:
Analytics: Google Analytics collects anonymized usage data to help us understand site traffic and behavior. Google's privacy policy is available at policies.google.com/privacy.
Advertising: We may use Facebook Pixel or similar tools to measure the effectiveness of our marketing. These tools may set cookies on your device. You can opt out through your browser or via the Digital Advertising Alliance at optout.aboutads.info.
Website Platform: Our site is hosted on Wix. Wix may collect certain technical data as part of hosting our website. Their privacy policy is available at wix.com/about/privacy.
AI Chat: ARTI, our AI chat assistant may be powered by a third party AI provider. Conversations may be processed by that provider in accordance with their own privacy policy.
We do not control how third parties use your data and encourage you to review their respective privacy policies.
6. Cookies
Cookies are small text files stored on your device when you visit a website. We use them to keep the site functioning properly, analyze traffic patterns, and support our marketing efforts.
You have the right to accept or refuse cookies. Most browsers allow you to control cookies through their settings. Refusing cookies may affect some functionality of the site.
We use the following types of cookies: essential cookies required for the site to function, analytics cookies to understand visitor behavior, and marketing cookies to measure the performance of our advertising.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form data is generally retained for up to 2 years unless you request deletion sooner.
8. Your Rights
Depending on where you are located, you may have the following rights regarding your personal data:
For everyone: You have the right to know what personal data we hold about you, request a copy of your data, request correction of inaccurate data, and request deletion of your data.
If you are in the European Union or UK (GDPR): You have the right to access, correct, delete, restrict, or object to the processing of your personal data. You also have the right to data portability and the right to withdraw consent at any time where processing is based on consent. You have the right to lodge a complaint with your local data protection authority.
If you are in California, USA (CCPA): You have the right to know what personal information is collected about you, the right to know whether your personal information is sold or disclosed and to whom, the right to say no to the sale of your personal information, the right to access your personal information, and the right to equal service and price even if you exercise your privacy rights. We do not sell personal information.
If you are in Brazil (LGPD): You have the right to confirmation of the existence of data processing, access to your data, correction of incomplete or inaccurate data, anonymization or deletion of unnecessary data, data portability, information about third parties with whom data is shared, and the right to revoke consent.
To exercise any of these rights, contact us at create@artificiouslabs.com. We will respond within 30 days.
9. Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately at create@artificiouslabs.com and we will delete it promptly.
10. International Data Transfers
Artificious Labs is based in Costa Rica and serves clients worldwide. By using our site, you understand that your information may be transferred to and processed in Costa Rica or in the countries where our third party service providers operate. We take reasonable steps to ensure your data is handled securely regardless of where it is processed.
11. Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
12. Links to Other Websites
Our website may contain links to third party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our site after changes are posted means you accept the updated policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Artificious Labs
Playas del Coco, Carrillo, Sardinal, Guanacaste, 50503, Costa Rica
create@artificiouslabs.com
www.artificiouslabs.com